@i-Riang Academy | Workplace Violence

Workplace Violence

Workplace Violence

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Description

Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this three-day workshop will take a comprehensive look at workplace violence: how to prevent it on an individual and an organizational level, and how to respond to it if it does occur.

 

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How You Will Benefit

  • Understand what workplace violence is
  • Be able to identify some warning signs of violence
  • Understand the cycle of anger
  • Understand Albert Bandura’s behavior wheel and how it applies to anger
  • Develop a seven-step process for managing your anger and others’ anger
  • Have better communication and problem solving skills, which will reduce frustration and anger
  • Develop some other ways of managing anger, including coping thoughts and relaxation techniques
  • Be familiar with the nine components of an organizational approach to managing anger, including risk assessment processes
  • Know what to do if a violent incident occurs in the workplace, on both an individual and organizational level

What You Will Cover

• Albert Bandura’s behavior wheel
• Warning signs of violence
• McClure’s seven step anger management process
• Communication skills
• Problem solving tools
• Stress management techniques
• Norman Keith’s nine components of a violence prevention program
• Turner’s fourteen stages of threat response
• Developing a risk assessment program
• Incident response checklist

What’s Included

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion

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