@i-Riang Academy | Problem Solving & Decision Making

Problem Solving & Decision Making

Problem Solving & Decision Making

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As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two-day workshop should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

Date : 28-29 March 2017 @ i-Riang Academy in Petaling Jaya

Register Now! Early Bird @ RM1000.00 (Register By 22.03.2017), Normal rate @RM1300.00

Quantity Pax

How You Will Benefit

  • Increase your awareness of problem solving steps and problem solving tools.
  • Distinguish root causes from symptoms to identify the right solution for the right problem.
  • Improve your problem solving and decision making skills through identifying your own problem solving style.
  • Identify ways to think creatively and work towards creative solutions.
  • Recognize the top ten rules of good decision-making.

What You Will Cover

• What is Problem Solving?
• Problem Solving Styles
• Earthquake! (Case Study)
• The Problem Solving Model
• Six Ways to Approach a Decision
• The Problem Solving Toolkit (including
Gradients of Agreement, fishbone analysis,
lasso, cost/benefit analysis, using criteria, and
force field analysis)
• Thinking Outside the Box
• Peerless Data Corp (Case Study)

What’s Included

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion


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